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Are you affected by today’s Verizon outage?
According to Verizon, today’s issues are focused around Western Pennsylvania, but it’s likely that many more regions are affected. If you’re currently experiencing issues, let us know in the poll above and feel free to add to the comments section below this article.
Reports are holding steady
(Image credit: DownDetector)
According to the latest information from DownDetector, the reports have plateaued at just past 1,000 for the last 30 minutes or so. This could indicate just a regional blip that should hopefully be resolved soon.
Does @Verizon have service issues right now? Phone is in SOS mode.May 5, 2026
2026-05-05T14:51:00.079Z
Verizon should deal with this swiftly
(Image credit: Shutterstock / Future)
Verizon is no stranger to dealing with outages and issues across its network. Just last month, the mobile carrier experienced a minor outage. That was over relatively swiftly, but back in January, Verizon recorded a nationwide issue that saw thousands of customers lose connectivity for over half a day.
Hopefully, the problems today are just a blip and the company is able to solve them quickly and return service to users.
Verizon statement on the outage
(Image credit: Shutterstock)
According to a response to a customer, the mobile carrier says, “Fiber cuts in Western Pennsylvania are preventing some wireless customers from connecting to the Verizon network.
“Our engineers are actively working to solve the issue. We know how important reliable communication is and apologize for this inconvenience.”
Fiber cuts in Western Pennsylvania are preventing some wireless customers from connecting to the Verizon network. Our engineers are actively working to solve the issue. We know how important reliable communication is and apologize for this inconvenience. Customers can receive…May 5, 2026
Over 1K reports and climbing…
(Image credit: DownDetector)
There’s always going to be some fluctuations with a service the size of Verizon, but when you see a spike go up like this… well, there’s usually no smoke without fire.
Reports on DownDetector went north of 1,000 just after 10am ET. And they’re continuing to rise.
Over on X/Twitter, affected users are also reporting issues to Verizon support.
.@Verizon got issues this morning. Can’t stay connected on calls … even on wi-fi. And network registration keeps going up and down.@VerizonSupportMay 5, 2026
The affected areas
(Image credit: DownDetector)
We started to see reports of issues appear before 9am ET today, May 5, and it’s no surprise to see the majority of reports have come from the New York area. However, it seems the entire East Coast may be having issues with the carrier, as reports are coming in from Florida and New Orleans as well.

